http://chicagoist.com/2006/10/26/fire_fallout_.php All comments for Fire Fallout en-us 2009 Marcus Gilmer Mon, 05 Jan 2009 17:30:00 -0600 http://blogs.law.harvard.edu/tech/rss marcusisabadass@gmail.com marcusisabadass@gmail.com 60 http://chicagoist.com/2006/10/26/fire_fallout_.php#comment-533687 http://chicagoist.com/2006/10/26/fire_fallout_.php#comment-533687 Comments Thu, 26 Oct 2006 15:01:15 -0600 <p>Last spring I called the CTA to task for the general rottenness of the service diversion information they provide on their homepage. Before that, they never even bothered to put the long list of weekend diversions on the Customer Alerts page (who the heck goes to look for that stuff under Press Releases?) I got lied to twice in email by a communications VP that they were going to reorganize the homepage to fix the problem. They pretty much never did. And anyway, when one of your trunk lines gets cut in half by a major fire, how much sense and effort does it take to put a nice, big, fat, obvious LINK on your homepage to emergency reroute information? Apparently, a lot more than Frank Kruesi and his cronies have to spare.</p>