While the Field’s Fans are too busy protesting poor customer service at Macy’s as they long for the days of Marshall Field’s, customer satisfaction for shopping scabs has increased. An annual University of Michigan Study ranking shopper satisfaction among discount and department stores and supermarkets reported Macy’s saw a 5.6% increase in customer satisfaction, ending with a score of 75 out of 100 points. Nordstrom tops the list with a score of 80, only five points between the two. The Sun-Times reported:
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It was a rough week for Macy’s, people. 2,500 jobs cut. January same-store sales down 7.1%. Let’s just put that into perspective: sales are nowhere near expectations across the board. A survey of 43 retailers by the UBS-International Council of Shopping Centers indicated that January sales were only up 0.5%, a percentage point below the anticipated 1.5%. Macy’s, on the other hand, anticipated their sales were going to be down 4 to 6%.
Further evidence that Macy’s strategies are not headed in the successful direction executives hoped, Macy’s North, the division that operates Macy’s in the Midwest, announced Friday the layoff of 271 employees, citing lagging sales. Combined sales for November and December were down 1.1%, while December’s sales were down 7.9%, significantly worse than the anticipated 4 to 7 percent drop over last year. January’s same day sales are expected to dip 4 to 6 percent.
On Tuesday a federal judge approved a $24.8 million deal which allows Pennsylvania-based Snyder's of Hanover to buy Jays Potato chips. The deal brings closure to the local potato chip icon's second Chapter 11 bankruptcy filing in four years and speculation that a deal with Snyder's would even be allowed because of the bankruptcy filing. As part of the fallout of the deal, Jays' longtime production facility on the far south side closed yesterday, leaving...
Forced to choose between stepping inside Macy's or taking a bullet to the head, some of the more retentive opponents of the department store giant would wrap their mouths around the barrel like John Malkovich in In the Line of Fire. With the confirmation on last night's WGN Evening News and in this morning's Sun-Times that Macy's and Oak Lawn-based Cupid Candies have reached an agreement to manufacture one-pound boxes of Frango mints for local...
Protest over national vs. regional chains, the never-ending debate over the place of cars and bicycles in our metropolises, professional sports scandals, remembering a solemn day, and being issued a search warrant - it all happened across our sites this week! Another banner week at Chicagoist started off with daily reports from food writer Lisa Shames on her attempt to eat only locally grown and raised foodstuffs all week as part of a farmers market...
Chicagoans have been relatively blasé lately about the fates of our most cherished icons. For example, fans adjusted fairly quickly to the renaming of old Comiskey Park, christening the field with a snappy new nickname faster than you can say boo. And even though people still lament the passing of Marshall Field's, it's not as if Macy’s ruined State Street’s mojo. But what would happen if everything were up for grabs? The idea is not as far-fetched as you might think.
While the evil empire from New York City (Macy’s) served complimentary slices of Frango Mint Ice Cream pie to the some twenty guests dining in the seventh floor Walnut Room, about 100 hard-core Marshall Field’s fans staged a protest underneath the the historic clock on State Street below. Today marks the one-year anniversary of Macy’s changing the name of Field’s after after gobbling up May Department Stores, which Field's had been a part of. Organized...
While SFist cringed at the fatal dose of crime littering the Bay Area, it found solace in Hillary Clinton's San Francisco campaign headquarters opening, which featured loads of exposed mammary glands. In other news, SF Taxi Commission ruled that Satan's cab must keep its (in)famous medallion number, 666; and in an un-fashion-forward frenzy, San Francisco Fashion Week (chortle) bars bloggers from covering and getting smashed at their shows and parties, respectively. Also, they found a...
A funny thing happened to Chicagoist during cooking classes at Macy’s Culinary Studio: We discovered we are sorely lacking in the patience department. Here we thought we were simply going to improve our culinary skills, and then we ended up with a little self-discovery lesson along the way. Blame it on the heat coming from the two stoves or the wine we sipped between chopping, either way, we learned fairly quickly that a watched pot...
Edward Kearns spent Father's Day in jail Sunday. Kearns, who owes more than $112,000 in child support for three kids, was among 130 deadbeat dads who were arrested by Cook County Sheriff's Police during a week-long "Operation Father's Pay." Pretty bizarre: An off-duty Chicago police officer has been found dead in a gangway near his home in Pilsen; They think he possibly fell off his deck. Businesses are making way for Barney's and those...
All across the Ist-A-Verse (or at least the American parts thereof), writers and editors are in the midst of enjoying their three-day weekend. But after the week we've all had, we feel like the break is not only needed, but deserved. Just look at everything we've been doing! Gothamist headed into the Memorial Day weekend with a number of tasks accomplished. They worried about Long Islanders giving New Yorkers a bad name. They tried...
Chicagoist isn't above telling you "we told you so." While we disagree whether Chicagoans should go or not go to the State Street Macy's, we never agreed with the decision to change the Marshall Field's landmark on State Street to a Macy's. The reasons were tenuous at best — brand cohesiveness and the strength of the Macy's name. So, we were not surprised when Federated's chief financial officer, Karen Hoguet, said that the Chicago flagship is "doing badly."
You may not have to like the change from Marshall Field's to Macy's - and we know that most of you don't - but they are making good on one promise made during all the hullabaloo after that announcement was made. Federated Department Stores Inc., Macy's parent company, is thisclose to bringing production of Frango mints back to Chicago, fulfilling one of many caveats Federated made to soften the blow of re-naming Marshall Field's Macy's.
This Week's Theme: Rise and Fall Fred Solomon Would Agree, Because He Likes Fire: We noticed that Kohan, the teppen grill and sushi bar on Maxwell Street, is expanding. They recently bought an empty space next to their current location and will be building it out. We also hear that once the expansion is complete, they'll focus more on the teppen grill side of the menu, including tableside teppen service. Chicagoist is pleased by this,...

Where to go Prom Dress Shopping?
As we at Chicagoist ponder whether or not to add "sketchy-ass hot dogs", foie gras, and the 46th Ward to "hating on the Amish" and Macy Fields as retired subject matter, we start off this week's edition of "Your Friday Food Buffet" with, well, foie gras hot dogs. We also have a photo that should even pass reader Marilyn's sensitive eyes. That is, unless she's in favor of Prohibition. We'd Rather Help Doug Sohn Break...
You may not have known it, but an exclusive club more than an century old lurks inside a quatrefoil-laden building across from Millennium Park. At least, it will for a few more scant months. The Chicago Athletic Association, located at 12 S. Michigan, is closing its doors in mid-May. Not that those doors were open to just anyone to begin with. With a pedigree claiming Marshall Field, Cyrus McCormick and CAA building architect Henry Ives...
After finally realizing that Chicagoans aren’t exactly taking well to their brand, Macy’s has decided to hire a “Chicago-bred retailing veteran” to to serve as vice president for the Macy’s North division of stores and manager of the iconic State Street store. Linda Piepho, a Evanston Township High School grad and former Lord & Taylor exec, will be taking over the reigns for Ralph Hughes. Curiously, Hughes will be promoted to regional vice president of...
If you're hiking, consider charging up your iPod, as Seattlest finds out that a man lost during a hike was found by the glow of his iPod. That cleverness seems to be devoid in cops who were using police cruiser instant messaging clients - although we imagine IMs "so are you nakie" to be included in cop shows, just for realism. If only the cops were busting the Hummer-driving jerk who made a poor...
Chicagoist is not a year-round mint consumer. We'll generally take a chocolate-caramel conocotion over a peppermint patty, and opt to suck on a strawberry bon bon over a Starlight mint.
Previously when we posted about the Macification of Marshall Field's, many of you were outraged, and many of you said that you wouldn't shop at the store after it was converted to Macy's. We must admit we were skeptical. You know, it's one thing to say stuff when you're feeling emotional and reminiscing on your childhood memories, and it's another thing to act on it and to carry it out in your everyday life. But guess what? It wasn't just lip action!
"Harold's Chicken-Fish-Shrimp" via Don Sorsa in Contribute.
Marshall Field coined the phrase "Give the lady what she wants", which later morphed into the more inclusive "the customer is always right", under protege H. Gordon Selfridge. However, if you are, or have ever been, a bartender, you know that's bullshit. You've had those moments where you just wanted to smack the taste out of someone's mouth, because they're giving you grief for not carrying Red Bull. But, because it's your job, you suck it up, take the abuse, and their money.
Remember that new kid in school who seemed hell-bent on not fitting in? You know, the one who didn’t seem to care about making friends and wanted everyone to know what a badass s/he was, right off the bat. Yeah, looks like Macy’s is that kind of new kid.
"The streets of Lincoln Square are safe for one more day..." via T Fish
The Macy’s invasion is already underway, but a group of die-hard Marshall Field’s supporters refuses to accept their beloved store’s fate. Keepitfields.org, the site that launched in an effort to fight the Macy’s name change, continues to battle on.
Londonist prepares a Happy Birthday bath for Buddah this week and then things get all cliched. A madman goes on a rampage while axe-weidling and London's mayor warns an American diplomat to avoid the kitchen if the heat bothers him so much. LAist has finally come around to purchasing tickets for Clipper Train. Hyper local dating sites are spamming L.A. neighborhoods and the fascinating Dame Darcy talks with LAist about art, the city and earthquakes....
In less than four months, Marshall Field’s will be no more. Some of you are sad, some are pissed, some are ambivalent. But if you’re already feeling nostalgic about the clocks, the Tiffany dome and the Walnut room, you’ve got four chances to pay your respects before the great Macy’s takeover of 2006.
We fought the good fight against the Marshall Field’s name change. While it might seem to have been a fruitless battle, the outcry from many Chicagoans may be the motivation behind the latest move by Field’s’ new parent company to being some of the celebrated store’s history back to Chicago.

Friday Afternoon Diversion