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Self-Check In at the Hyatt

By Rachelle Bowden in News on Feb 24, 2005 5:24PM

You know how great the self-check in kiosk is in the airport? Just swipe your card, verify your registration, drop your bags and you're off to the big, fun security line? Well, look forward to the self-check in kiosk at hotels.

After a 6-month trial at the Hyatt Regency O'Hare and the Grand Hyatt in NY, Hyatt Hotels Inc. is adding self-service check in and check 2005_02_hotel_kiosk.jpgout kiosks to more than 100 of its hotel lobbies in the US, Canada and the Caribbean.

The kiosks, which will be implemented throughout the year, are tied to the reservation system and work much like the airport kiosks. Whether you're checking in or checking out, you'll just have to swipe your credit card. The system will then pull up your name and reservation and you can get your room key, request an upgrade, or get your room charge. When checking out you'll be able to pay, print a receipt, or receive a folio of your stay.

Hyatt says that in most cases check in and check out with the kiosk can be done in less than a minute. Chicagoist thinks this sounds fabulous and imagines the day that we'll be able to do everything ourselves and will never have to interact with anyone ever again! Yay! If you're not anti-social like us, though, employees will still be available.

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