How Did You Like Your Crime Solving?

By Alicia Dorr in News on Nov 7, 2007 8:59PM

In the face of month after month (and year after decade after century) of alleged and proven police misconduct making headlines in our fair city, the department has finally started to catch up and react. Residents who use 311 to report a crime can now fill out an online satisfaction survey.

The non-emergency number connects you to all kinds of city services, so it's not just for police matters — though they do handle more than 100,000 calls connected or related to the department annually, including assaults, batteries and thefts.

The questionnaire, which over 150 callers have been invited to participate in so far, asks questions related to caller satisfaction: whether officer was helpful, respectful, even-handed, etc., whether the officer handled the situation well and whether the officer discriminated against the caller.