Computer Glitch Has United At Standstill At O'Hare

By Marcus Gilmer in News on Jul 2, 2009 1:20PM

The timing couldn't be worse: as people prepare to leave town for the holiday weekend, a computer glitch has left United Airlines at a standstill at O'Hare. The glitch is preventing passengers from checking in and keeping flights grounded. A spokeswoman has said that United flights are landing but taking a while to proceed to the correct gate. A WGN helicopter flew by and the news crew estimated a line of around 2,000 passengers extending outside the United terminal. On their website, United has issued the following statement:

For travel at Chicago O’Hare: We are currently experiencing some delays and cancellations due to an airport check-in system issue. We advise customers to check-in on united.com, confirm the latest information on their flights, and allow extra time at the airport. We apologize for any inconvenience, and we are working to fix the issue.

There were no estimates for when the system would be back online.