New Anti-"Cram" Law In Effect

By Marcus Gilmer in News on Nov 30, 2009 3:20PM

Gov. Quinn has signed into law a bill that amends the Consumer Fraud and Deceptive Practices Act. The bill raises penalties and gives the state more power to enforce laws preventing "cramming," when scammers pile on unauthorized fees on your phone bills. David Kolata, of the Citizens Utility Board, said, "Cramming is just another name for fraud. It's a scam that must end, that should end and we believe with the extra protections in here including strong third party verification and disclosure and enhanced ability when you are crammed to know who you should call to solve the problem, we believe all these provisions will lead to a dramatic reduction in cramming." [ABC 7]