CTA Refunding Money Taken From Penny Rides

By Marcus Gilmer in Miscellaneous on Jan 8, 2010 8:30PM

Did you use a Chicago Card while taking the CTA on New Year's Eve when the agency was allegedly giving people rides for a penny? There's a chance that they over-charged you and now you're getting refunded. Reader Steve Koo forwarded us an email the CTA is sending out to customers who were mistakenly charged a full $2.25 fare for their NYE rides.

Dear Valued CTA Customer,

The CTA continued its tradition of offering penny rides on New Year’s Eve beginning at 8 p.m. on Thursday, December 31, until 6 a.m. Friday, January 1 (New Year’s Day). Some customers were erroneously instructed to tap their Chicago Card Plus card to CTA’s fare equipment, which resulted with a fare being deducted. We reviewed our files and noticed your Chicago Card Plus account was among those charged. CTA has reversed the charges and adjusted your account balance.

If you have any questions or need additional information, please do not hesitate to contact us at 1-888-YOUR-CTA.

Thank you for choosing CTA and using Chicago Card Plus as your fare payment option.

Sincerely,

CTA Customer Service

The CTA is refunding the extra $2.24 per ride that was charged.