Photo: McDonald's Employee Puts Everything On Hold To Help Disabled Man Eat
By Emma G. Gallegos in News on Sep 24, 2015 7:22PM
An employee of a Chicago McDonald's is being recognized for going above and beyond in providing customer service to a disabled customer.
Destiny Carreno, a customer who witnessed this interaction, wrote a Facebook post—that has since been shared over 300,000 times—about this touching act of kindness. It happened on Sept. 16, and the employee has been identified as Kenny Soriano-Garcia:
Seeing this today brought tears to my eyes! Compassion has NOT gone out of style.Today I made a quick stop at McDonald's after work. As I waited in line to order, an elderly handicapped gentleman wheeled himself over to the cashier in front of me. From what I perceived, the gentleman may have had a case of quadriplegia, the same medical condition my uncle has.
The man politely tried to ask the cashier something and it took him a few tries before either of us could understand he was saying "Help me please". Neither of us knew what help he needed, and the cashier suggested a few things before he figured out the gentleman needed help cutting and eating his meal.
To be honest, I thought the cashier wasn't going to help, especially during rush hour in downtown Chicago, but to my shock, he shut down his register and disappeared from view....
Not to get away from helping him, but to wash his hands and put gloves on! I had to stick around and see how this would play out, especially since it hit me so close to home with my own uncle.
The cashier came out from the kitchen, sat down, and began cutting the man's meal and helped him eat.
At that point, the tears started to gather in my eyes. My heart was so appreciative for what he did. I couldn't contain my emotions in the crowded restaurant.
This employee, who put everything on hold for this man, went above and beyond his [responsibilities] to help this handicapped customer out. That was the kindest and most humble thing I had ever seen.
His bosses were very happy to hear this story, so they recognized him in a ceremony yesterday and released this statement to WGN: "We are very proud of Kenny, and overwhelmed by the positive response he has received for his compassion and kindness. It’s a true testament to who Kenny is, and a reminder to us all that one seemingly small act of kindness can touch the hearts of so many. We recognized Kenny during an award presentation yesterday."
Sounds like this guy deserves a raise.