Comcast Canceled South Side Appointments Because Of Violence
By Rachel Cromidas in News on Nov 12, 2015 5:30PM
Comcast, the cable company everyone loves to hate, has a new excuse for failing to show up for appointments: the violence plaguing Chicago's South Side.
We've all suffered through the purgatory that is waiting for a Comcast technician to arrive to fix or install our cable and Internet, but Comcast may have tried the wrong customer's patience Wednesday afternoon when reps informed South Side reverend and anti-violence activist Michael Pfleger that they wouldn't be able to send a technician out to repair St. Sabina Church's Internet because of an active police crime alert.
Pfleger was understandably livid about the whole thing, perhaps channeling the dual rage of having to deal with Comcast and contend with the perception that the South Side is inherently unsafe. He posted about the experience on Facebook, and soon followed-up to say he'd received a response from Comcast:
A Supervisor at Comcast just informed us that they couldn't send their technician to repair our internet service today because our area has too much violence.....ARE YOU KIDDING ME?????? Oh Hell No!!!!!!!
Posted by Michael Pfleger on Wednesday, November 11, 2015
Well guess what after Facebook goes off and calls and media respond...SUDDENLY, calls from Comcast come and two...
Posted by Michael Pfleger on Wednesday, November 11, 2015
Comcast reps said they were only trying to look out for their employees after seeing a warning from Chicago police, and would have rescheduled the cancelled appointments for Thursday, according to CBS.