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So's everyone else's, sucka. Research in Motion, the company that makes the way of life device, says a "component of the Americas network infrastructure" is broken, and they don't know when it'll be fixed. It's affecting all wireless carriers, so as much as we all love to curse a our various providers, this problem originates with RIM.
Looks like you're going to have to send e-mails the old-fashioned way for the time being. [Bloomberg, AP]
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Hehe. I own a blackberry, but didn't even notice it was down until I saw the news story. I guess that explains why I haven't gotten any emails.
Oh well, life goes on, and nothing that I do is so important that if I don't get an email in a couple of hours it will have any sort of major affect on me or anyone else.
that being said, I imagine Blackberry will be getting frantic calls from panicky users with an inflated sense of self-importance starting in 3 ... 2.. 1
@vit: I hardly think that this has anything to do with feelings of "self importance". Blackberry users are paying for a service that they have every right to expect to be delivered. If you're power went out no one would consider you a "panicky user" if you and 10,000 other customers were making a call to ComEd. At least ComEd will go out and fix it even if it takes a few days.
Here, we see an instance where an entire part of the system is down for all of RIMs users nationwide and they have no idea why or what or how or when.
I feel bad for all the I.T. folks, and mobile phone support people who have probably been getting their asses chewed out all weekend for no damn good reason.
I don't really regret getting my wife a Smartphone now.
that being said, I imagine vit will now try to come up with some pedantic remark in 3... 2... 1
So, does this only affect blackberries or any smart phone? Just curious. I'm finally about to make the leap to a smart phone/PDA and was actually looking at one blackberry option. Is this rare, or do you blackberry users encounter lots of problems?
I've got a Blackberry and it's still working -- but it's because we have our own license for Blackberry Enterprise Server here at work and don't rely on their network.
Other than that in general these things are ok, haven't had any major problems with mine. I secretly wish it was broken so I would have an excuse for not being plugged-in all the time, even if it's just for a short while.
Don't know about Smartphones, though, never even touched one.
And yes, Ed, it probably sucks to be them too. I'm an IT guy who knows what it's like to be chewed out on a regular basis (but to be fair, there are a good deal of self-important folks out there too, and some happen to own Blackberries).
My palm is working just fine.
heh heh.
Seriously.
Ed - your point is taken. I've just met more than a few obnoxious blackberry owners over the course of my life (they are particularly irritating on airplans), and even as one, I have to admit feeling a bit of schadenfreude upon reading the news of the outage.
I do, however, feel bad for the IT folks who had to deal with the aftermath.
This problem originates with RIM? That sounds kinda sexual. Don't feel bad for those IT folks, those suckers are pulling in 6 figures.
Uh, depends on who you work for. Internal IT do alright, but most people answering customer calls directly don't make shit. Those first-level support people are often outsourced (domestic or intl), and work in hellish cube farms dealing with idiot customers all day. Sorry, it was 7 years since I've worked tech support, but I'm still upset, it's one of the worst jobs ever.