This week’s “What’s Your Problem” has a frustrating story we can all relate to: an elderly widower tries to change the billing cycle of his utilities to match his cash flow. Social Security checks arrive on the third; utilities were due on the first. All the utilities quickly responded by changing the billing cycle, except for Comcast. He said he called repeatedly for months and got conflicting stories from Comcast's customer service representatives. In September,......

AT&T is set to enter the Chicago TV market, filing notice last week that "it may begin offering Internet-based high-definition television service in portions of Chicago in as soon as 10 days." All together now: Anything but Comcast. The Trib gave AT&T's service a six-week testdrive, and found "Comcast edges out AT&T in breadth of TV programming, but AT&T is much easier to use and has cleaner, modern on-screen graphics." Comcast has an ace up......

Wired's blog Threat Level has an interview with "Defiant" and "EBK," the hackers who took down Comcast yesterday. They say they did it because they hate Comcast. However they got in, the intrusion gave the pair control of over 200 domain names owned by Comcast. They changed the contact information for one of them, Comcast.net, to Defiant's e-mail address; for the street address, they used the "Dildo Room" at "69 Dick Tard Lane." Baaaahahaaha. Feel......

Comcast.net was hacked last night (screenshot) to read "KRYOGENICS Defiant and EBK RoXed Comcast sHouTz to VIRUS Warlock elul21 coll1er seven." Comcast e-mail was down while the site was out of commission, but a company spokeswoman says no private info was compromised. [AP]......