As in the music industry, the high-bandwith Internet age has shifted the ground beneath the feet of cable and satellite television providers. more ›

Comcast high-speed internet subscribers looking for a refund on their service due to Sunday night's DNS outage better get in line and be prepared to scream at the top of your lungs. more ›

If you're a Comcast high-speed internet user and were trying to get online between 7:30 p.m. and midnight yesterday, chances were that you were receiving Domain Name System (DNS) errors preventing you from doing so. A DNS outage affected thousands of Comcast subscribers in the Chicago area, northwest Indiana, southwest Michigan and Minnesota. Comcast has since fixed the outage, but said that there are still some customers without internet service (and probably not reading this award-eligible reporting). more ›

• A car crash in Maywood that killed three has been ruled a road rage incident; the Tribune has details on the bizarre incident.
• 10 DUIs = 24 years in prison.
• CBS 2 is reporting an Asian Carp has been hooked in the Garfield Park lagoon.

The Problem Solver called both Comcast and ComEd. Both companies promised to help. more ›

This week’s “What’s Your Problem” has a frustrating story we can all relate to: an elderly widower tries to change the billing cycle of his utilities to match his cash flow. Social Security checks arrive on the third; utilities were due on the first. All the utilities quickly responded by changing the billing cycle, except for Comcast. more ›

The Trib gave AT&T's service a six-week testdrive, and found "Comcast edges out AT&T in breadth of TV programming, but AT&T is much easier to use and has cleaner, modern on-screen graphics." more ›

Wired's blog Threat Level has an interview with "Defiant" and "EBK," the hackers who took down Comcast yesterday. They say they did it because they hate Comcast. more ›

Comcast.net was hacked last night (screenshot) to read "KRYOGENICS Defiant and EBK RoXed Comcast sHouTz to VIRUS Warlock elul21 coll1er seven." Comcast e-mail was down while the site was out of commission, but a company spokeswoman says no private info was compromised. [AP] more ›